Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping takes 5–10 business days within the US. Expedited options are available at checkout.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking email. You can also visit our Order Tracking page.

Do you ship internationally?

Currently we ship within the United States only.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our Refund Policy for details.

My item arrived damaged. What should I do?

Please contact us at daehank231@gmail.com with a photo of the damage and your order number. We'll make it right.

Products

Are your products safe for children and pets?

Product safety information is listed on each product page. When in doubt, feel free to contact us.

Can I cancel or change my order?

Orders can be cancelled or modified within 12 hours of placement. Contact us immediately at daehank231@gmail.com.